I was extremely satisfied with the approach to preparing the initial quote. Steve was very friendly and very thorough in his assessments. The quote was by far the best presented and most well considered of all the quotes I received. We worked through three revisions of the quote to come to an agreed programme of works.
2. Were you happy with the Quality of the work?
The quality of the work was extremely good. In particular I would like to commend the carpentry that was undertaken which was incredibly well done. The final finish of all items was superb and to the agreed specification. If any issues arose, Miros was always quick to contact me for a discussion on the best way forward.
3. Were you satisfied with the work of the site foreman?
Ivan was a brilliant and friendly foreman. I used to regularly visit the site unannounced and he would always show me how things had progressed and if anything had happened that needed any further discussion or decisions.
4. Were you satisfied with our initial response and visits?
Steve and Miros were always on time for site visits and helpful and thorough in their assessments. They also were as accommodating as could be to my neighbours (which is always important)
5. Was the job completed on programme and as in the contract?
The job was completed as per the specification to an extremely high quality. Any minor issues that were discovered were quickly (within the hour) rectified. The job was actually completed ahead of time which was both welcome and extremely helpful given I could move home sooner!
6. How did the project improve your home?
Not only is the flat in excellent condition, but it has been quite transformational with many rooms feeling like a brand new flat. Having a complete rewire and replumb has also meant the flat is more efficient and cheaper to live in. Based on a local estate agent’s assessment, the expenditure would more than easily be recouped if I were to sell – not that I want to.
7. Please give us your General Testimonial:
Generally I would recommend Avalon to anyone. They were by far and away the best contractor at the quote stage – Steve was brilliant. Throughout the project I knew I could always contact Miros and Ivan if there were any issues and they were always resolved in an extremely timely manner. For the job to be completed ahead of time and pretty much exactly on budget was brilliant. For any other refurbishment work I would not hesitate to use Avalon again and will gladly recommend them.