“Now that practical completion has been granted I would like to thank you and your staff for the hard work that you have all put into this project. It hasn’t turned out to be a very straightforward project as there have been so many late changes or problems but in spite of this everyone has worked extremely hard to avoid delays and to keep the project moving as fast as possible. The final job has achieved a very good standard in spite of these issues.
I would particularly like to thank Yoanna Ivanova who has worked tirelessly to make sure everything was available in good time and has always responded very quickly to questions. She has worked extremely hard to get the project to completion and her efforts are greatly appreciated.
I would also like to thank Stefan Ivanov who had to deal with the frustrations for constructing new areas then changing them on more than one occasion. In spite this he always kept smiling and was always positive.
Overall I am very pleased with your performance and hope we will work together again in the near future.”